December 2017 | Dubai, UAE

Operational Excellence Week Middle East

PEX Network has been delivering marquee process excellence events for the last 20 years and in 2018 we are bringing OPEX Week to the Middle East. 

Operational Excellence has never been more important in the Middle East due to Sheikh Mohammed’s desire for increased levels of happiness, customer experience, smart strategies and greater profit margins. This is alongside stakeholder requests for economic growth, the impact of the low oil prices on the Region’s finances, and commercial competitiveness across organisations.

Success is being achieved by those who are driving operational transformation initiatives by developing more mature process improvement standards and performance metrics with innovative technology for increased customer experience.

PEX Network has unearthed challenges and success stories by speaking directly with over 90 PEX professionals and surveys with our 130,000 person membership to bring you all the tangible information you need to improve your business processes in 2017 and beyond.

In December 2018, Operational Excellence Week Middle East will bring you over 30 case studies and interactive discussion groups led by your peers from the most successful regional and international organisations in the Middle East on:

  • Customer centricity by understanding and measuring customer values and embedding them into your operational framework to improve their experience with your organisation
  • Change management and culture adaptation by driving employee performance levels and intrinsic processes to maintain pace with enterprise objectives and remain competitive by developing a highly skilled workforce
  • Technology, data analytics and the digital landscape to accelerate process enhancements and deliver more efficient operational results

You can register your place at Operational Excellence Week Middle East now.